“It has become
appallingly obvious that
our technology has exceeded our humanity.”
— Albert Einstein
(03/14/1879-1955)

HELP: The feature that assists in generating more questions. When the Help feature is used correctly, users are able to navigate through a series of Help screens and end up where they started from without learning a damn thing.
— Computer Definitions

Each of our customers has unique needs and require vastly differing types of support based upon the scale of their application, the expertise of their staff, or simply—how much support they wish to obtain.

Support is an important topic for the success of a project and the relationship we wish to build with you. As part of our systems projects, or on an as-needed basis, we offer

• consultation services (telephone or on-site);
• technical training for your staff;
• full service Web Hosting Services
• support coverage
• ;

Such coverage may be on a full-time or part-time basis as your demands change. Is your support staff on vacation? Contact us to fill-in for them with our experienced staff of technicians with a broad range of experience in many of the most popular desktop and server application packages.

Solidus system can offer a wide range of options from pay-as-you-go plans to 24x7 on-call support. Each option is discussed, analyzed, and approved on a case-by-case basis as an integral part of project planning. The transition phase of a project is as critical as any other and is an integral part of our design methodology and process for success.

As a component of our support services, we offer full domain Web Hosting facilities. With our full-service hosting capabilities, you can control all aspects of your web-site on your own or you may want Solidus Systems to handle the details. The choice is up to you!

In all cases, it is the overall performance of your system, in support of your core business, that is of paramount importance. Our focus on your ultimate success with the system delivered is what keeps our customers coming back.