It has become
appallingly obvious that
our technology has exceeded our humanity.
HELP: The feature that assists in generating
more questions. When the Help feature is used correctly, users are
able to navigate through a series of Help screens and end up where
they started from without learning a damn thing.
Each of our customers has
unique needs and require vastly differing types of support based
upon the scale of their application, the expertise of their staff,
or simplyhow much support they wish to obtain.
Support is an important topic for the success of a project
and the relationship we wish to build with you. As part of our systems
projects, or on an as-needed basis, we offer
Such coverage may be on a full-time or part-time basis
as your demands change. Is your support staff on vacation? Contact
us to fill-in for them with our experienced staff of technicians
with a broad range of experience in many of the most popular desktop
and server application packages.
Solidus system can offer a wide range of options from
pay-as-you-go plans to 24x7 on-call support. Each option is discussed,
analyzed, and approved on a case-by-case basis as an integral part
of project planning. The transition phase of a project is as critical
as any other and is an integral part of our design methodology and
process for success.
As a component of our support services, we offer full
domain Web Hosting facilities. With our
full-service hosting capabilities, you can control all aspects of
your web-site on your own or you may want Solidus Systems to handle
the details. The choice is up to you!
In all cases, it is the overall performance of your
system, in support of your core business, that is of paramount importance.
Our focus on your ultimate success with the system delivered is
what keeps our customers coming back.
Please contact the
with issues, advice or comments on this site, and observe our web policy on its use.